





Q1: What size dogs is this treat ball best for?
A: Best for medium & large dogs (25 lbs+). Smaller dogs can use it too, but the ball may feel bigger and harder to move.
Q2: Will it roll under the couch all the time?
A: The 5.63" oversized design helps keep it from slipping under most furniture compared to smaller treat balls.
Q3: How much food can it hold?
A: Up to 9.2 oz of dry kibble/treats (how much that looks like depends on kibble size and shape).
Q4: Can I use it as a slow feeder?
A: Yes—many pet parents load part of a meal to encourage a slower, work-for-food pace.
Q5: Is it indoor-only or outdoor too?
A: Both. It works great indoors for enrichment and outdoors for active “hunt-for-kibble” play.
Q6: How do I fill it?
A: Twist the ball open, pour in dry kibble/treats, then twist it closed tightly before play.
Q7: How do I control how fast food comes out?
A: Use the internal adjuster to change the dispensing opening size—smaller opening = slower release, larger opening = faster.
Q8: Nothing is coming out—what should I do?
A: Make sure the adjuster isn’t set too tight. Switch to a larger opening and use kibble/treats that fit the setting.
Q9: My dog empties it too fast—how do I slow it down?
A: Set a smaller opening and use slightly larger kibble/treat pieces to make each reward take more work.
Q10: Treats get stuck sometimes—any tips?
A: Use a larger opening or slightly smaller treats. If a piece wedges, a few rolls or a gentle shake usually frees it.
Q11: Is the giggle sound loud?
A: Sound depends on the surface—it's louder on hardwood/tile and quieter on carpet or a mat. For quieter play, use a rug or take it outside.
Q12: My dog is sensitive to noise—will this work?
A: Some dogs love the sound, some need time. Start on carpet, use a few pieces at first, and let your dog explore at their own pace.
Q13: Is it durable?
A: Built for everyday rolling, pawing, and treat-dispensing play. For heavy chewers, use with supervision and remove the toy if chewing becomes intense.
Q14: It feels hard to twist open—any tricks?
A: Use dry hands and twist firmly. A rubber jar gripper (or a towel) helps you get better grip.
Q15: How do I clean it?
A: Twist it open, rinse with warm soapy water, and air-dry fully before refilling. (Dry treats/kibble only—no wet food.)
Email : kadtc@puzzledogtoy.com
Company Address:100 W Broadway, Suite 3000, Long Beach, CA 90802
KADTC PET SUPPLIES INC